Companies that perform well over time have one thing in common: highly motivated employees. But motivated employees don’t just happen naturally, and they don’t always stay that way. To improve motivation companywide, leadership teams need to know why their employees
Theoretically, the decision made by many companies and big brands to use social media platforms as a means of customer service makes a lot of sense. Many, if not all, of these companies are already using social media for marketing
Many companies think they’re building relationships with clients, but until they sink multiple hooks into an organization, the relationship is volatile. The deeper the connection with your customer, the longer it is likely to last. And, of course, losing existing
Steven Horst This post is sponsored by Graybar. As companies search for cost savings and improved productivity, upgrading facilities to energy- and cost-effective LED lighting offers a solution. In this post, we talk to Steven Horst, vice president for service
This post is sponsored by The QUIKRETE Companies and written by its vice president of marketing, Frank Owens. Concrete and sustainable construction Green building remains a construction focus with billions of square feet of office space US Green Building Council
In the hospitality business many companies have instituted the “10 and 5″ rule: Any employee who works in a hotel is asked to do the following when they encounter a guest: Within 10 feet, greet with a smile and eye
Ninety percent of companies don’t have employees with the right skills in social media, mobile and data analysis to keep the company competitive in the digital sphere. Shocking? Here’s the real kicker: of those companies, only 46% are investing in
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